Saturday, December 22, 2007

Printers and Scanners: Memory Overflow Errors

A user receives a memory overflow error when printing a high resolution image.
What should you try to allow the user to print the document? (Select TWO.)
1. >>Reduce the printing resolution.
2. Upgrade the printer driver.
3. Add more memory to the computer.
4. Move the spooler to a hard disk with more disk space.
5. >>Turn off RET.

Explanation : You should reduce the printing resolution. A memory overflow error might mean that you are trying to print data that is too complex for the printer to render. In this case, reducing printing resolution will reduce the complexity of the data and the amount of data that must be stored in the printer's memory.

You might also try turning off Resolution Enhancement Technology (RET). RET helps produce smooth curves. However, it also requires more memory. Therefore, disabling RET might reduce the amount of printer memory required enough to allow the user to print the document.
Moving the spooler to a new location will not resolve the problem. If the hard disk containing the spool file did not have sufficient disk space, you would find that large print jobs would not print, but smaller print jobs would.
Upgrading the printer driver will not resolve the problem. The problem is caused by the printer's hardware being unable to handle the document's complexity.
Adding more memory to the computer will not resolve the problem. The problem is caused by the printer's hardware being unable to handle the document's complexity, not by insufficient memory in the computer.
Objective: Printers and Scanners