You install a new laser printer on a computer running Microsoft Windows XP Professional. The printer includes USB, parallel, and Ethernet network interface connectors. You use the USB connector to connect the printer to your computer.
You are unable to use all of the printer's features, such as the alternate paper tray and printing on both sides of the paper. You need access to these additional features.
What should you do?
1. >>Download and install the latest version of the printer device driver from the printer manufacturer.
2. Connect to the printer through the parallel connector.
3. Detach the printer, reinstall Windows XP Professional, and reconnect the printer.
4. Configure the printer as the computer's default printer.
Explanation : You should download and install the latest version of the printer device driver from the printer manufacturer. This will sometimes also include a printer-specific control application. The most likely reason that you are unable to access all of the printer features is that you are not using the printer-specific device driver. Windows XP Professional will choose the best matching device driver, but this is not always the best device driver for the printer.
You should not detach the printer, reinstall Windows XP Professional, and reconnect the printer. Windows XP Professional will most likely choose the same device driver as the one it is currently using, which will result in the same symptoms as you are currently seeing.
You should not configure the printer as the computer's default printer as a way to correct the problem. Making the printer the default printer will cause the computer to print to that printer when no other printer is specified, but it will not change the available printer options or features.
You should not connect to the printer through the parallel connector. This would not hurt the printer, but it would not accomplish anything, either. The printer should support the same features and options whether connected through the USB connector or the parallel connector.
Objective:
