A Windows XP computer on a TCP/IP network can use the ping command to communicate with other computers by IP address, but not by the computer's name. This is the only computer on the network having this problem.
What is most likely wrong?
1. The network's DHCP server is failing.
2. The computer's IP address is configured incorrectly.
3. The computer's default gateway address is configured incorrectly.
4. >>The computer's Primary DNS server address is configured incorrectly.
5. The network's DNS server is failing.
Explanation : The most likely problem is that the computer's Primary Domain Name Service (DNS) server address is configured incorrectly. Because this is the only computer experiencing the problem, you can be relatively sure that the problem is directly related to that computer. Because you can communicate with other computers by IP address, you know that the computer can communicate on the network. Because the DNS server provides host name/IP address resolution, the problem is most likely related to finding or communicating with the DNS server. Configuring the wrong primary DNS server address could cause this problem.
The problem is most likely not that the Dynamic Host Configuration Protocol (DHCP) server is failing. The DHCP server provides IP address and other TCP/IP configuration properties for computers configured to receive an IP address automatically. If the DHCP server were failing, you would see a different symptom. Network computers would not receive IP addresses, which would prevent them from communicating with other computers that have correct address by IP address or name.
The problem is most likely not that the computer's IP address is configured incorrectly. This would prevent the computer from communicating with any other computers on the network by IP address or host name.
The problem is most likely not related to the computer's gateway server address being configured incorrectly. This would prevent the computer from communicating with any computers on other networks by IP address or by name. The default gateway is not used when communicating with local computers on the same network.
Objective: Networks
