A laser printer experiences frequent paper jams. You determine that it is trying to pull multiple pieces of paper through at a time.
What is the most likely problem?
1. Paper is too light-weight.
2. >>There is too much humidity
3. The paper sensor is damaged.
4. The paper roller is dirty.
Explanation : The major cause of a printer pulling multiple pages through at a time is either high or low humidity. When the air is humid (over 50% humidity), pages stick together because they are moist. When the air is too dry (under 25% humidity), pages generate static electricity, which causes them to cling together. Another potential reason multiple sheets of paper will be pulled through is that the separation tray is worn.
The rollers are configured to grab a single sheet of paper, regardless of its weight. Therefore, paper that is too light-weight is not the most likely cause of the problem.
A damaged sensor is not the most likely cause of multiple pages being picked up. A damaged sensor is more likely cause the paper not to move through correctly.
A dirty paper roller will cause marks on the page. It will not cause multiple pages to be picked up.
Objective: Printers and Scanners
